EPPM1013 Digital Business Week 6 Topic11: Digital Business Transformation and Growth Hacking
Learning
Content: As my course is coming to an end and I'm about to return home, there
are many convenient and cost-effective ride-hailing apps in China. This time, I
chose to download Didi Chuxing, which I don't use very often. Interestingly,
after successfully registering, I found that inviting other friends to register
on the Didi Chuxing homepage would give both me and my friends ride-hailing
coupons. This mechanism made me feel that the cost of taking a ride-hailing
service has been further reduced.
Business Application: This is
precisely the referral reward mechanism in Topic 11, which falls under the
"Referral" stage of the AARRR growth model. It achieves low-cost
customer acquisition through user self-propagation. Digital transformation is
not only about technological upgrades but also a systematic reconstruction of
business processes, organizational culture, and user experience, driven by
cloud computing, AI, and data technologies to create new business models.
Growth hacking is fundamentally different from traditional marketing: it
emphasizes data-driven approaches, centers on the product, and conducts rapid
and low-cost experiments through cross-functional teams, rather than relying on
intuition, high budgets, long cycles, and departmental silos. Its core
framework - the AARRR pirate metrics - spans the entire user lifecycle:
acquisition, activation, retention, revenue, and referral; the growth process
follows a closed-loop iteration of "goal setting - idea generation -
priority ranking (ICE scoring) - test validation - scalable expansion."
However, growth must adhere to ethical boundaries: it should avoid "dark patterns" that mislead users, strictly protect data privacy, and focus on sustainable value growth rather than vanity metrics.
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