EPPM1013 Digital Business Week 6 Topic11: Digital Business Transformation and Growth Hacking

Regarding Topic 11: Digital Business Transformation and Growth Hacking——Didi Chuxing's Invite-a-Friend Feature

Learning Content: As my course is coming to an end and I'm about to return home, there are many convenient and cost-effective ride-hailing apps in China. This time, I chose to download Didi Chuxing, which I don't use very often. Interestingly, after successfully registering, I found that inviting other friends to register on the Didi Chuxing homepage would give both me and my friends ride-hailing coupons. This mechanism made me feel that the cost of taking a ride-hailing service has been further reduced.



Business Application: This is precisely the referral reward mechanism in Topic 11, which falls under the "Referral" stage of the AARRR growth model. It achieves low-cost customer acquisition through user self-propagation. Digital transformation is not only about technological upgrades but also a systematic reconstruction of business processes, organizational culture, and user experience, driven by cloud computing, AI, and data technologies to create new business models. Growth hacking is fundamentally different from traditional marketing: it emphasizes data-driven approaches, centers on the product, and conducts rapid and low-cost experiments through cross-functional teams, rather than relying on intuition, high budgets, long cycles, and departmental silos. Its core framework - the AARRR pirate metrics - spans the entire user lifecycle: acquisition, activation, retention, revenue, and referral; the growth process follows a closed-loop iteration of "goal setting - idea generation - priority ranking (ICE scoring) - test validation - scalable expansion."

However, growth must adhere to ethical boundaries: it should avoid "dark patterns" that mislead users, strictly protect data privacy, and focus on sustainable value growth rather than vanity metrics.



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